Shipping & Returns

RETURN & REFUND POLICY

Thanks for purchasing our product from our website Stanfield.com.

We offer a 30-day return policy to our customers (unless negotiated with a team member). If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

RETURNS NEED TO MEET ALL OF THE FOLLOWING CONDITIONS:

• All items must be complete, undamaged, and in saleable condition
• New items must be factory-sealed and unopened
• Returns have to be sent via registered mail
• The delivered item is defective, wrong items, and faulty.
• All items have to be in their original packaging and well-packed for shipping
• A print-out of the invoice must be included
• Any item that does not meet the conditions above will not be refunded or exchanged.
• It is the customer’s responsibility to ensure the safe and undamaged arrival of the returned item(s). Refunds will be paid out after the arrival of the returned item(s).
• Please do not send your purchase back to us unless we authorize you to do so.

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (within a month).

ORDER CANCELLATION

You must cancel an order BEFORE it has shipped for it to be viewed as a cancellation.

Once the product is packaged and ready for shipping then you’re not eligible to cancel it anymore.