1. Introduction
James Stanfield Company ("Stanfield," "we," "us," or "our") is committed to protecting the privacy of educators, students, parents, and all users of our website and services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
We recognize the particular sensitivity of student data in educational settings and comply with applicable federal and state privacy laws, including FERPA (Family Educational Rights and Privacy Act) and COPPA (Children's Online Privacy Protection Act).
2. Information We Collect
Information You Provide
- Account information: Name, email address, school or organization name, and role when you create a teacher, school, or parent account.
- Billing information: Name, billing address, purchase order numbers, and payment details when you make a purchase. Credit card information is processed by Stripe and is never stored on our servers.
- Student information: When teachers create student profiles for tracking progress, we may store student first names or identifiers, activity completion data, and assessment scores. We do not require or collect student last names, dates of birth, or Social Security numbers.
- Communications: When you contact us for support, we retain the contents of your messages.
- Survey responses: If you participate in surveys or feedback requests.
Information Collected Automatically
- Usage data: Pages visited, features used, videos watched, activities completed, and time spent on the platform.
- Device information: Browser type, operating system, screen resolution, and device type.
- Log data: IP address, access times, and referring URLs.
- Cookies: We use session cookies to keep you logged in and functional cookies for site preferences. We do not use third-party advertising or tracking cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational platform and streaming services
- Process orders, subscriptions, and activation codes
- Track student progress and generate reports for educators
- Send transactional emails (order confirmations, activation codes, password resets)
- Send marketing communications about our products and curriculum (with your consent; you may unsubscribe at any time)
- Improve our programs, platform features, and user experience
- Provide customer support
- Detect and prevent fraud or unauthorized access
4. Student Data and FERPA Compliance
We take student privacy seriously. Stanfield acts as a "school official" under FERPA when processing student data on behalf of educational institutions.
- Student data is used solely to provide educational services and is never sold, shared for advertising, or used to build marketing profiles.
- Teachers and school administrators control student data within their accounts and may delete student records at any time.
- We do not collect more student information than is necessary to provide our educational services.
- Student progress data (activity completion, assessment scores, video watch history) is accessible only to the student's teacher and school administrators.
5. Children's Privacy (COPPA)
Our platform is designed for use in educational settings under teacher supervision. We do not knowingly collect personal information directly from children under 13 without parental or school consent. Student accounts are created and managed by teachers, and student access is facilitated through educator-controlled environments.
If you believe a child under 13 has provided personal information to us without proper consent, please contact us immediately and we will delete that information.
6. Information Sharing
We do not sell your personal information. We share data only in the following limited circumstances:
- Service providers: We use third-party services to operate our platform, including Stripe (payment processing), Mailgun (transactional and marketing email), and cloud hosting providers. These providers process data only on our behalf and are contractually required to protect it.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, user data may be transferred. We will notify affected users of any change in ownership or data practices.
7. Email Communications
We send the following types of email:
- Transactional emails: Order confirmations, activation codes, password resets, and account notifications. These cannot be opted out of as they are necessary for service delivery.
- Marketing emails: Product announcements, curriculum updates, and promotional offers. You may unsubscribe from marketing emails at any time using the unsubscribe link in any email.
We maintain a global suppression list. Once you unsubscribe, we will not send you further marketing emails unless you explicitly re-subscribe.
8. Cookies and Tracking
We use the following cookies:
- Session cookies: Required for authentication and maintaining your logged-in state. These expire when you close your browser or after a period of inactivity.
- Preference cookies: Store your settings and preferences (e.g., selected guard/role type).
- Analytics: We track page views and feature usage internally to improve our platform. We do not use Google Analytics or other third-party tracking services that share data with advertisers.
We do not engage in cross-site tracking and do not serve targeted advertising.
9. Data Security
We protect your data using industry-standard security measures, including:
- Encryption in transit (TLS/HTTPS) for all connections
- Encrypted storage for sensitive credentials and tokens
- Role-based access controls limiting data access to authorized personnel
- Regular security reviews and updates
- Rate limiting and abuse prevention on authentication endpoints
No system is completely secure. If you discover a security vulnerability, please contact us at hello@stanfield.com.
10. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate information in your account
- Delete your account and associated data (subject to legal retention requirements)
- Export your data in a portable format
- Opt out of marketing communications at any time
- Object to processing of your data for purposes beyond service delivery
To exercise any of these rights, contact us at hello@stanfield.com. We will respond within 30 days.
11. California Residents
Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information is collected and how it is used, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
12. International Users
Our services are hosted in the United States. If you access our platform from outside the United States, your data will be transferred to and processed in the United States. By using our services, you consent to this transfer.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party services you use.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Material changes will be communicated via email or a prominent notice on our website.
15. Data Retention
For details on how long we retain different types of data, please see our Data Retention Policy.
16. Contact
For questions about this Privacy Policy or our data practices, contact us at:
James Stanfield Company
hello@stanfield.com
805-897-1185